Shipping policy

Tracking and Insurance

All orders will receive full tracking information via email and/or SMS text. Please allow 1-2 business days for your order to be processed.

We are not liable for missing or lost packages once tracking shows delivered. Should you never receive your order, but the tracking number shows that it’s been delivered, please check with your mailman, neighbors or building manager/mail room, before contacting us. If you are still unable to locate the package, please reach out to us and we will file a claim. Based on the outcome of the claim, we may or may not be able to replace your order.



We ship to over 220+ countries worldwide! Under normal circumstances, it will take about 5-12 working days to arrive.

Standard Economy:

UPS international Ground and/or post services are used for international economy shipping.


International expedited services are available at check out for most items and locations. Delivery will be made by UPS Express during business days. Orders placed on/before 3:00 PM EST Monday-Friday will be shipped the same day. Saturdays-Sundays and holidays are not considered business days.